Shipping policy

Processing times
Orders are processed within 1-2 business days. Orders placed after 3pm or on weekends/bank holidays are processed the next working day.

UK delivery
We ship orders via Evri.
Standard delivery: 2-4 business days.
A flat shipping rate of £4.99 applies to all orders under £40.
Free delivery is available on orders over £40.

USA and Canada delivery
We ship orders via Evri International.
Standard delivery: 7-12 business days.
A flat shipping rate of £15.99 applies to all orders.
Please note that orders may be subject to import duties and taxes upon arrival, which are the responsibility of the customer.

Delivery issues
If your order has not arrived within the expected time frame, contact us at hello@robinandtwine.co.uk within 14 days of dispatch.